* Overall satisfaction with the ability to execute at retail declined by 3 percentage points from the prior year. Only 60% express some satisfaction, of which two thirds say they are only “somewhat satisfied.”
* 81% of respondents have challenges finding tools that enhance Retail Execution worker productivity. This is 5 percentage points worse than last year.
* 90% of respondents say they have challenges moving capabilities from transactional to analytical.
* Many Retail Execution solutions being used today do not enable field-based users to make appropriate decisions at the store level. Only 13% feel strongly that they have the tools they need to make such decisions. Some of this is due to a lack of off-line capabilities.
Only 35% of survey respondents say that their off-line needs are being met and this figure declined by 16 percentage points from prior year.
* Among office-based users, only 22% are fully satisfied that their analytical needs are being met. This impedes users from generating insights and managing field-based personnel.
- Voice recognition
- Artificial intelligence
- Predictive modeling
- Virtual reality
- Advanced gamification (compensation-based Monte Carlo simulation)
POI Webinar Series – Setting the Right TPM Foundation:
– Understand the California Olive Ranch business situation prior to the TPM Foundation implementation
– Review the benefits post go-live
– Discuss the lessons learned
View Details, and register complimentary today