POI Pulse Feburary 5, 2018
Alibaba’s Online Growth Surges, AI, Looks Offline Source: (New York Times Feb 1, 2018) For both Alibaba and Tencent, though, creating more points of contact with their customers helps them amass more user data. This is one reason the companies are investing heavily in artificial intelligence, which helps them make sense of the boatloads of …